Reference

Know Where You Stand with jollysweeps

Our legal terms govern every account, transaction, and session on jollysweeps — from how you fund your wallet with PayPal, Venmo, or Play+ to how we store your data.

State-dependent eligibilityAccount terms apply at sign-upPayPal, Venmo, Play+ coveredData handled under US privacy standardsContact support for policy questions
jollysweeps Know Where You Stand with jollysweeps
HOW WE PROTECT YOU

Data Handling, Security, and Your Account Rights

Our legal commitments go beyond a terms page — they shape how we build account security, handle your personal data, and manage cookies across every session. Whether you are connecting from a mobile browser or the desktop lobby, the same protections apply. Here is how we handle the four areas that matter most to your account.

Data Collection and Retention

We collect only what is needed to run your account, verify your identity, and process payments via PayPal, Venmo, or Play+. Retention periods follow applicable US state privacy laws.

Cookies and Session Tracking

Cookies help us keep your session active and remember your wallet preferences. You can manage cookie settings through your browser; disabling them may affect account functionality on mobile and desktop.

Account Security Practices

We use SSL encryption on all account pages and require identity verification before processing withdrawals. If unusual login activity is detected, we flag the account and contact the email on file.

Requesting Changes or Deletion

You can request a copy of your data, corrections to your record, or account closure through the Help Center or by emailing support. We process verified requests within the timeframe required by your state.

REACH OUR TEAM

Contact Us on Legal or Policy Questions

If something in our terms is unclear, or you want to submit a formal request about your account data, our support team has direct paths for legal and policy inquiries. Reach out through live chat, email, or your account help center — we route policy questions to the right team so you get a straight answer, not a form letter.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help on terms, access questions, or account restrictions. Available during posted service hours.

Email Support

Send detailed legal or privacy inquiries to our support address found in your account settings. We aim to respond within one business day for policy matters.

Account Help Center

Log in and navigate to Help in your account menu for self-service policy documents, state eligibility notes, and data request submission forms.

Straight Answers on Legal, Rights, and Policy

These are the questions we actually get about our terms, your account rights, and how state law affects your access. If you do not see your question here, the account Help Center and live chat are the fastest ways to get a direct answer.

Yes. Access depends entirely on state law. We check eligibility at registration and restrict accounts in states where online casino activity is not permitted under current local law.

Both documents are linked in the footer of every page and inside your account Help Center. Log in, go to Help, and look under Legal Documents for the current versions.

We collect your name, address, date of birth, email, and payment details needed to verify your identity and process transactions through PayPal, Venmo, or Play+. No extra data is gathered.

Submit a data request through the Help Center form or email support directly. Once we verify your identity, we process the request within the timeframe your state's privacy law requires.

Start by contacting our support team through live chat or email. If the dispute involves the payment provider directly, our team will give you the reference details you need to escalate on their platform.

We email the address on file before any material change takes effect. Keeping your email current in account settings ensures you receive those notices before updates go live.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.